CURRENT PROTOTYPE TERMS

Clear expectations while we prepare the launch.

These temporary terms describe what the current website does and does not provide. Final marketplace terms require legal review before paid matching opens.

Updated September 2026

A person reviewing clear written terms
🙋 CUSTOMER · Requests help💼 WORKER · Provides help
This is not the final marketplace agreement. Pilot requests, helper acceptance, private messages, cancellation, and reviews are working. No paid booking, payment, payout, formal provider screening, or guaranteed helper availability is offered yet.

Using the current website

You must be at least 18 years old and provide accurate information. There is no upper age limit. Founding applications, requests, matches, private messages, reviews, and travel availability may be saved for account use, safety review, and product preparation. A pilot request or match does not create employment, a paid booking, a payment obligation, or a guarantee that help will be available.

Example content

People, photos, prices, reviews, availability, badges, and matches are examples unless clearly identified as approved live information.

Prohibited use

Do not submit illegal, dangerous, discriminatory, romantic, sexual, medical, emergency, caregiving, misleading, infringing, or privacy-invasive content. Passenger and item transportation are prohibited: helpers cannot pick up, deliver, drive, give rides to, or otherwise transport clients, any other person, or items. Everyone must arrange their own transportation and meet at the task or activity. Truck help, hauling, and moving are not offered. Pet-care requests and trade referrals are unavailable while their additional safeguards are completed. Do not attempt to access private records or interfere with the website.

Future marketplace relationship

Before paid services open, separate final terms must explain the marketplace role, worker relationship, eligibility, screening, insurance, payments, fees, cancellations, disputes, liability, suspension, termination, and governing law.

Important limitation

Do not rely on the prototype for emergency assistance, medical care, transportation, personal safety, or time-critical help. Call the appropriate emergency or professional service when needed.